Happy 10 Year Anniversary!

5/1/2019 (Permalink)

Our SERVPRO family!

May 2019 marks a very big milestone for the Wall Family. 10 years as SERVPRO owners and operators!

Many people don’t know the personal journey behind our SERVPRO franchises and many more don’t realize that SERVPROs are independently owned and operated.

There are over 1800 SERVPRO franchises throughout the United States and Canada. Our family runs and operates three of these offices: Hunt Valley, Harford County, and New Cumberland/Carlisle, PA. It’s been a path of quick growth and an incredible amount of dedication and hard work by an entire team of people.

We thought sharing our SERVPRO story might be appropriate for our 10-year anniversary. So, here’s how we got here…

Jim and I met while working in Philadelphia, PA at a public accounting firm, KPMG. We were engaged quickly… 6 months! And, at the same time, left our public accounting firm jobs to pursue other career paths. Newlywed life was good and our jobs were solid. That is until the recession rocked our country to the core. We found ourselves laid off (both of us), living with Jim’s parents, and pregnant with our first child. Life never goes the way you plan it, does it?

An opportunity to open a SERVPRO franchise in Hunt Valley, MD presented itself and we are thankful every day for taking the chance. SERVPRO corporate provides tremendous support to their franchisees and their core values aligned directly with ours. It was a great fit, and luckily due to the optimism youth can bring, we took the risk, moved our life to Northern Baltimore County, rolled up our sleeves, and got to work.

This is very much the abbreviated version and those 10 years hold a lot of trials and tribulations along our path to growth. It is ultimately the solid team we have been so lucky to build that has helped us grow to be among the top 20 of 1800 SERVPRO franchises. Consistently. Year after year.

We want to take the opportunity to thank all of you directly for your continued support through out the last decade. Ultimately, if it wasn’t for a customer, we would not have the opportunity to be a business. Thank you very much for giving us a chance to earn your business not just once, but for a lifetime.

Many thanks and looking forward to another great 10 years on this SERVPRO journey!

Jim and Trish