A Breakdown of Our Water Damage Restoration Process

9/9/2021 (Permalink)

What can you expect from us when you call us after your property experiences a water damage emergency resulting from a storm?

We’re known for our stellar water damage restoration services, but what can you expect from us when you call us after your property experiences a water damage emergency resulting from a storm? We stick to a tried-and-true Water Damage Restoration Process, which we tailor to your home or business’ specific needs. For a detailed breakdown of our process when handling a water damage restoration job, keep reading. 

Our 6-Step Water Restoration Process

• Emergency Contact

Your call is what sets our water damage restoration process into motion. During this phone call, you will speak with our experienced team members, who will ask questions and gather helpful information about your unique water damage situation. In this way, we can arrive onsite with the proper tools and equipment that will enable us to get to work as quickly as possible. 

• Inspection and Water Damage Assessment

An assessment of your home or business’ water damage is our first task once we arrive. Our experts will assess the contamination level of the water in accordance with the Institute of Inspection, Cleaning, and Restoration Certification’s guidelines. In order to make certain that every affected area of your property receives the attention that it needs, we also measure the distance that the water has traveled within your home or business. 

• Water Removal and Extraction

Water extraction is completed with the help of our specialized vacuums and pumps. The growth of mold and mildew, which is common in situations involving lingering water, is prevented through our water removal and extraction step. 

• Drying and Dehumidification

After the water removal and extraction step of our procedure, there can be additional, harder to reach water that remains. Therefore, this step aims to remove any remaining water or moisture. Additionally, we ensure that your property is thoroughly dried by determining how many air movers and dehumidifiers will be necessary to get this job done based on levels of humidity and the temperature inside your home or business.

• Cleaning and Sanitizing

The IICRC lists 3 different categories of water contamination. When items experience water damage, therefore, they can become unsanitary. That is why step 5 in our water damage restoration process focuses on cleaning and sanitizing affected contents and surfaces. Also included in this step is deodorizing affected areas. In order to get the cleaning and sanitizing job done, we offer different types of cleaning, such as Dry Cleaning, Wet Cleaning, Abrasive Cleaning, Immersion Cleaning, and more based on the impacted surface.

• Restoration

Our water damage restoration process concludes with the restoration itself, which involves every final touch needed to get your home or business back to looking and functioning normally after a storm. From large-scale repairs like Rebuild Services to smaller-scale concerns, such as carpet replacement and drywall installation, SERVPRO can handle it all. 

Here for You Throughout the Entire Process

Our SERVPRO of Harrisburg West team is prepared to take your property through the entire restoration process from start to finish. After a water damage emergency, our water damage restoration specialists will remediate the damage, but our work doesn’t stop there. We are committed to thoroughly restoring your commercial or residential property to its preloss condition. Learn more about our trusted Water Damage Restoration services, our specific Commercial Water Damage Restoration services, and our Water Damage Tips from professionals on our website.